Virtual Services

Clarins is dedicated to bringing you personalized beauty and zero stress with a range
of virtual services for your total well-being.

1-1 Virtual Consultation

Book your complimentary video or voice consultation with your live Clarins Beauty Expert.
Get personalised recommendations and learn tips and tricks to improve the efficacy of your Clarins beauty routine

LEARN MORE

Live Chat

Talk to a member of our Clarins Customer Care team for help with your order, or connect with one of Beauty Experts to discover which Clarins products are best for your routine. 9 AM-5 PM, M-F excluding public holidays.

CHAT WITH US

Virtual Events

Discover Clarins Beauty Livestream! The interactive sessions will feature tutorials, exciting collaborations and follow-along rituals for you to do at home - the world of Clarins is at your fingertips.

DISCOVER EVENTS

eGift Card

Give friends and loved ones the can’t-miss gifts for every occasion. It’s just a few clicks away.

DISCOVER OUR GIFT CARD

Loyalty Program

As a member of Club Clarins, registered Clarins customers will earn 1 point for every 1 dollar spent— once you earn 250 points, you'll receive an online exclusive $25 voucher!

DISCOVER LOYALTY

Help & Contact

Have a question about your order, products, account, or something else? Our Help Page is at your service with answers to frequently asked questions, and contact options to get in touch with Customer Care.

DISCOVER OUR FAQ