VIRTUAL CONSULTATION by Clarins
Book your
free skincare, make-up
& gifting consultations
Speak with one of our Beauty Coaches for 1:1 personalised virtual skincare, make-up and gifting consultations to answer all of your beauty questions. There is no limit to how many virtual consultations you can book!
Our virtual Beauty Coaches are available to talk all things beauty, skincare, and makeup via live chat, an audio-only call or the full video experience - the choice is yours!
Feel free to start now by clicking on the Expert Advice tab to the bottom right, on any page across the website. Or if you would like to learn more about our services, you can jump to the online consultation section on this page.
Our virtual consultations are available from 9am – 5pm weekdays.
Our virtual consultation services
Select and book a free 30 min online consultation to receive product advice as well as recommendations on how to put together a personalised routine.
What happens at an online skin consultation?
After booking your appointment, you’ll have a one-to-one with one of our Beauty Coaches who specialise in all things beauty and skincare. Together in 30 mins, we’ll figure out your skin type, identify any skin conditions you might have, and learn what you need to do to achieve your desired results.
If it’s makeup, the same applies except we’ll walkthrough products that are a perfect fit for your skin, routine, and desired look and also how to apply them to get the best results.
Whether you want to achieve a clearer complexion or more guidance for makeup, our Beauty Coaches will help you feel confident and knowledgeable when using our products.
How your online skin consultation works
- Browse the range of services we offer via our services menu.
- Use the online booking form to enter your details and pick a time slot that is best for you.
- You’ll receive an email confirming your consultation and a link to join on the date you have chosen.
- Click the link in your email to join your one-to-one online consultation. Enjoy!
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Not in the mood to talk?
We have a list of application methods and tutorials to watch at your own pace and a Beauty Consultation tool to help you find a personalised skincare ritual crafted especially for your skincare needs and skin type.
Frequently asked questions
After your appointment, you will receive a virtual shopping list with recommendations for all the products mentioned. As well as any tips discussed on our 1-2-1 call.